Frequently Asked Questions
Everything you need to know about your TTRacing experience.
How long does shipping take for my gaming chair?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but most customers receive their delivery within 3-7 business days.
What is the warranty period for TTRacing products?
All TTRacing chairs come with a standard 2-year warranty covering manufacturing defects and structural components to ensure long-term comfort and reliability.
Can I return my order if I am not satisfied?
Yes, we offer a 14-day return policy. The item must be in its original packaging and unassembled condition to qualify for a full refund.
Are TTRacing chairs easy to assemble?
Every chair includes a comprehensive assembly guide and a toolkit. Most users find it takes approximately 15-20 minutes to complete the setup.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' installment options at checkout.
How do I track my delivery status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.